Faqs

As far as fabrics in the range are concerned, we can supply fused pieces of approximately 30 and 60 metres. Cuts of approximately 7 metres (3 metres for pique) are also available at a surcharge of 10% on the current price. Unavailable cuts can be prepared in approximately 10 working days.

For standard-quantity orders, if the goods are in stock, departure is estimated between 48 and 72 hours after order confirmation.

We accept all major credit cards: to request this method, you are invited to contact our customer service, which will provide you by e-mail with the link to proceed in a few simple steps to secure payment.

We are able to ship to all countries, producing all the necessary documentation to enable you to export your goods with peace of mind.

We can make special sizes, according to written customer specifications, with a minimum production quantity that is confirmed at the time of ordering and is a function of the article and fabric selected. In such cases, the order is processed as a custom order and requires a deposit upon confirmation.

Our fabric samples can be requested by contacting our customer service at +39 02 211 151 r.a. or by writing an e-mail to [email protected]or, more simply, you can request them by selecting the article you are interested in on this site, entering it in the whishlist and sending that then along with your details.

You must contact customer service by e-mail at [email protected] specifying invoice number, article number and indicating the glitch occurred: you will be recontacted and you will receive the instruction how to proceed to return the goods.

All measurements indicated for packaged products are after the first wash at the temperature recommended in the care instructions that you will find both on the garment labels and in the article card on this website.

This information is not available on the site and to find out, you must contact our customer service department by telephone at +39 02 211 151 r.a. or by writing an e-mail to [email protected]. The shrinkage percentage is a figure that is continually monitored and therefore, by contacting our customer service department, you will always have up-to-date information. You can also request the information by selecting the article you are interested in on this site and entering it in the whishlist and sending it with the shrinkage percentage request